Where to Find Cybersecurity Help in Zimbabwe: What to Do When You Get Hacked

  1. Cybersecurity Help in Zimbabwe:

a. The Ministry of ICT: The Ministry of ICT in Zimbabwe is a valuable resource for individuals and businesses seeking cybersecurity assistance. Their primary role revolves around providing guidance, awareness, and support to protect against cyber threats. The ministry offers various programs, workshops, and initiatives aimed at empowering citizens with knowledge on cybersecurity best practices.

b. ICT companies and service providers: Several ICT companies and service providers in Zimbabwe offer cybersecurity services and solutions to help individuals and businesses address their security concerns. These companies specialize in advising and implementing robust security measures, conducting risk assessments, and providing incident response services.

c. Computer Emergency Response Teams (CERTs): CERTs are organizations dedicated to managing cybersecurity incidents and emergencies. Zimbabwe has its own national Computer Emergency Response Team, known as ZIMCERT. Their role includes identifying threats, responding to incidents, and providing advice and guidance to affected parties.

d. Cybersecurity firms and consultants: Several independent cybersecurity firms and consultants operate in Zimbabwe and offer a wide range of services, including penetration testing, vulnerability assessments, and cybersecurity audits. These professionals can assist in evaluating and strengthening your organization's security posture.

  1. What to Do When You Get Hacked:

a. Disconnect from the network: If you suspect that your device has been compromised, disconnect it from the network immediately. This will help prevent further damage or unauthorized access.

b. Report the incident: Contact the relevant authorities, such as ZIMCERT or your local law enforcement agency, to report the hacking incident. Provide them with all the necessary details and cooperate fully during the investigation process.

c. Change passwords: Change all your passwords, including those for email accounts, social media platforms, and any compromised websites or online services. Ensure that your new passwords are strong and unique for each account.

d. Scan for malware: Run a reputable antivirus or anti-malware software scan on your device to identify and remove any malicious programs or files.

e. Strengthen security measures: Review and enhance your security measures by implementing additional layers of protection. This may include enabling two-factor authentication, updating software and operating systems, and regularly backing up important data.

  1. Zimbabwe Agricultural Show and Cybersecurity:

The Zimbabwe Agricultural Show, scheduled to take place this year, presents an excellent opportunity for individuals and businesses to explore cybersecurity resources and platforms. The Ministry of ICT, in collaboration with various stakeholders, will showcase initiatives, and offer educational materials on cybersecurity best practices. Attending this event can provide valuable insights and tools to enhance your cybersecurity knowledge and mitigate potential risks.


As cyber threats continue to evolve, it is crucial for individuals and businesses in Zimbabwe to be prepared and proactive in safeguarding their digital assets. Whether through seeking assistance from the Ministry of ICT, engaging cybersecurity companies, or attending events like the Zimbabwe Agricultural Show, accessing the right resources and platforms will help enhance security measures. Remember, staying vigilant, adopting best practices, and seeking appropriate assistance are key to protecting yourself against cyber attacks in Zimbabwe.